Legal

Privacy Policy

What we collect

When you submit the inquiry form on this website, we collect the information you provide: your name, email address, country, preferred travel date, number of travelers, the experience you're asking about, and your message. We don't collect payment information, and we don't ask for anything beyond what's needed to respond to your inquiry.

How it's used

Information submitted is used only to respond to your inquiry and, if you proceed, to coordinate your experience. It is not sold, rented, or shared with third parties for marketing purposes.

Third-party form processing

This website currently uses a third-party form service to deliver inquiry messages by email. That service processes the information you submit only to deliver it to Jade Japan Tours; it is not used by that service for its own marketing.

GetYourGuide

If you book through GetYourGuide, your information is collected and processed under GetYourGuide's own privacy policy, not this one.

Cookies

This website does not currently use tracking or advertising cookies. If analytics or other tracking tools are added in the future, this policy will be updated and a cookie notice will be shown.

Data retention

Inquiry messages are kept only as long as needed to respond to you and, where relevant, to keep a record of confirmed experiences.

Your rights

You can ask what information we hold about you, or ask us to delete it, at any time by emailing info@jadejapantours.com.

Changes to this policy

This policy may be updated as the business grows. The most current version will always be published on this page.