FAQ
Questions travelers actually ask
If your question isn't here, it's genuinely faster to ask directly — usually answered within the hour on WhatsApp.
Jade Japan Tours doesn't take bookings or payment directly on this website. Send an inquiry or message on WhatsApp with your dates, and booking will be confirmed through GetYourGuide once the listing is live, or arranged directly with your guide.
It currently runs as a small shared group, capped at 6 travelers. If you're looking for a fully private departure just for your group, mention that when you inquire.
At least 24 hours' advance notice, any day of the week.
24 hours' notice is requested for cancellations. Full details will be confirmed on the GetYourGuide listing once it's published — see our cancellation page.
In heavy rain or snow, the tour is cancelled for safety. You'll be informed 6–8 hours in advance.
Lunch stops include halal-friendly and vegetarian-friendly restaurant options. Meals are at travelers' own expense; only water and juice are provided on board.
Your guide speaks Japanese, English, Urdu and Punjabi. The Mount Fuji tour includes an English-speaking driver.
All ages are welcome. Travelers should be able to walk around each stop without physical support.
Your passport or ID, comfortable walking shoes and clothing, and cash and cards for lunch or personal purchases. Leave valuables, alcohol, drugs, pets, and sandals/flip-flops behind.
Usually within an hour on WhatsApp, which is the fastest way to reach your guide directly.